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Detailing CRM
A detailing CRM that remembers the customer and the car
In detailing, the relationship is with a person but the work is on a vehicle, and often more than one. A family might bring a minivan for interior extraction in spring and a truck for paint correction in fall. A CRM for this trade has to remember both: who the customer is, what they drive, and what was done to each vehicle the last time.
From lead to repeat customer
New enquiries come in as leads with their contact history. When a lead becomes a customer, nothing is retyped; the conversation trail, quote and first appointment are already connected.
Over time, the contact record becomes a service history. Before you quote a returning customer, you can see what you did, what you recommended, and what they declined.
Vehicle-specific work
Quotes use services from your own list, applied to a specific vehicle. That keeps a full detail on a three-row SUV distinct from the same package on a compact sedan, and it keeps your notes about soft paint, aftermarket wraps or prior coatings with the right car.
| What to record | Example |
|---|---|
| Vehicle | 2019 Ford F-150, oxford white |
| Condition notes | Swirls on hood, light etching on roof |
| Service history | Two-step correction, 18 months ago |
| Next recommendation | Coating maintenance wash, decon |
Follow-ups that actually happen
Tasks tie a follow-up to a customer or job with a due date and an owner. Whether it is checking on a coating at the six-month mark or calling back a lead who wanted a quote after payday, the reminder lives in the CRM instead of your memory.
WeavrCRM does not send automated marketing campaigns. Follow-ups are deliberate and personal, written and sent by you.
Who sees what
Reports are role-restricted. Owners can review work and revenue, while team members see the customers and jobs they need to do their work.
Questions detailers ask
Can I import my existing customers?
Talk to us during onboarding about your current list; the right approach depends on where your data lives today.
Does it text customers for me?
No automatic messaging is promised. You stay in control of what is sent and when.
Can one customer have multiple vehicles?
Yes. Work and notes stay tied to the specific vehicle.